Phaia AI Concierge
for Independent Hotels
Limited Pilot Program -
AI Concierge for Independent Hotels
We’re inviting a small number of independent hotels to pilot an AI concierge that handles guest questions, supports direct bookings, and reduces front desk workload — without replacing staff or changing existing systems.
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Replies instantly to common guest questions before and during the stay
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Assists with availability, services, and booking requests
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Frees your team from repetitive messages so they can focus on guests
OUR PROGRAM
AI Concierge Pilot for Independent Hotels
We’re running a limited AI concierge pilot for independent hotels.
Participating hotels receive complimentary access to an AI concierge
that answers guest questions, supports direct bookings, and assists reception — before arrival, during the stay, and after checkout.
The objective:
Less repetitive work for your team. Better, faster responses for guests. 24/7 availability.
What’s included
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A brand-aligned AI concierge trained on your hotel & connected to your CRM
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Instant replies to common guest questions
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Booking and availability support
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Ongoing improvement during the pilot
No staff replacement. No operational disruption.
How the pilot works
After an initial demo call, selected hotels are onboarded with minimal input required from their team. Phaia handles configuration, training, and setup, including connection to your existing PMS and CRM where applicable.
Implementation typically takes no more than two weeks from the demo call. The pilot runs alongside current operations, without replacing staff or requiring internal development resources. Performance is reviewed throughout the pilot, and hotels decide next steps at the end of the 60 days period — with no obligation or long-term commitment.
What’s required from your team
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One onboarding call
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Confirmation of systems in use (PMS / CRM)
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A single point of contact
That’s it.
